What if none of the methods above work?
By now, you should have fixed your iPhone. If you are still stuck at the error 4013, your iPhone is most likely having a hardware problem. Just take it to an Apple store nearby. Or contact Apple Support for their help to fix the error.
We all need our iPhones in good condition for work, life, study, or entertainments. When some errors occur, it becomes inconvenient to use our iPhone.
So far, I believe you have got a better idea as to what error 4013 is, why it happens, and how you can fix it. All the 10 solutions I’ve provided are very effective for error 4013. But if you want a quick fix, I recommend you use Mobitrix Perfix. It’s easy and efficient, helping you get your iPhone back to use within only 30 minutes. This means you save loads of time in endless and unnecessary testing.
Still unable to fix the error? Seek official Apple support for your iPhone hardware damage.
Table of Contents What is iPhone error 4013? Restart your iPhone, iPad, or iPod Touch Install the latest version of iTunes Update your operating system Put your device in recovery mode Other steps you can try to fix error 4013
While we're long past the days where a wired USB to Lightning connection was necessary to install iPhone software updates, sometimes it's still an easier way to go — for example, if you have a limited data connection and no Wi-Fi available. And if you run into the dreaded "iPhone Unavailable" error, you may not have any other option but to plug your iPhone in and restore it to factory settings the old-fashioned way.
While this process runs smoothly most of the time, there are scenarios where you may run into a snag. Unfortunately, when this does happen, the error messages can be somewhat inscrutable, offering little help other than to tell you that "An unknown error occurred" and showing a numeric code that gives you little insight into what that "unknown" problem could be. Chief among these is error 4013.
The good news is that the causes of these errors can often be very easy to fix — once you know where to look, that is. Unfortunately, since they cover a broad range of possible problems, Apple can't really point to any one thing in the message, which is why it simply flags it as an "unknown" error. However, there are a few troubleshooting steps that you can try that will more often than not resolve error 4013, and even some of its cousins like 4005 and 4014.
Step 5: Check the Operating System
Your operating system (OS) could also trigger Error 4013 on iPhones or iPads. Restoring or updating the device through iTunes or Finder requires communication with the computer. An outdated OS might be unable to interact with updated firmware on the device.
To update Windows 11:
To check for updates on Windows 10:
Follow these steps to search for updates on macOS Ventura (released in 2022) or later:
For updates on macOS Monterey (released in 2021) or earlier:
Note: You can also check the computer manufacturer’s site for driver updates. These drivers allow the iPhone and PC or Mac to communicate. Chipset and USB drivers impact the process most, so ensure they are up to date.
Step 8: Check the Hardware
If nothing has worked so far, the iPhone or iPad’s storage could have failed. iPhones store their firmware in NAND chips soldered right onto their logic boards. That code is responsible for managing the device’s operation and data. Damaged electronics could prevent the smartphone or tablet from reading and writing data, leading to Error 4013.
People with personal info or priceless memories stored on a device without a valid backup should contact an expert. We provide reliable data recovery services for any iPhone or iPad model. Our certified engineers have over a decade of experience with Apple devices and flash storage. We have the specialized hardware and software to gain low-level access to the device and rescue its critical files.
You do not have to lose important data when an iPhone becomes unresponsive.
Method 6: fix iPhone error 4013 via recovery mode and restore
Developers are aware of the challenges that glitches pose within the programs they develop and provide a recovery mode to prevent damage as you fix the issue or restore your device. Here's how you can fix the 4013 error with recovery mode:
While this option can help resolve the iPhone 4013 error, it has some downsides, such as losing data. Likewise, iTunes is a bit unreliable, so you might end up restoring your device and still have the 4013 error.
What is iPhone error 4013, and what causes it?
Encountering an error of any kind is a rather frustrating experience, but when you come across the iPhone update error 4013, it could render your device unusable. Error 4013 is an updating or restoring error that can hit any device running iOS, like an iPad or iPod Touch.
This issue arises when you are attempting to update or restore your device using iTunes, either when disconnecting from the computer or before the process completes. It happens due to an interruption or hardware failure somewhere during the process.
While it seems like a disastrous failure, there are many methods for you to solve the problem and complete your update or restoration.
Method 3: force restart your iPhone or iPad
Forcing your device to restart will sometimes reorient your hardware to resolve issues that pop up like the 4013 error iPhone and iPad users can encounter. To perform a force restart of your iPhone X or newer with FaceID, follow these steps for:
The force restart for an iPad works the same as an iPhone, as long as it has Face ID or Touch ID on top. Otherwise, hold the Power Button and Home Button until the Apple logo appears.
Method 8: Put Your iPhone into DFU Mode and Restore
The recovery mode doesn’t work? Then the Device Firmware Update (DFU) is your last resort if you are still stuck at error 4013. It is a state that allows your iPhone to interface with iTunes so that it can be restored properly.
However, I must warn you, putting your iPhone in DFU mode and trying to restore it with iTunes is a complicated process, and all your phone data will be lost.
First, ensure you have the updated iTunes version installed on your computer. Then do the following:
Connect iPhone with iTunes on computer
For iPhone 6S or earlier: Long press the Sleep button while holding the Home button for like 8 seconds. Release the Sleep button but not the Home button. Keep pressing the Home button until the computer recognizes your iPhone.
For iPhone 7 or 7 Plus: Long press the Side button while pressing the volume button for like 8 seconds, and then release the Side button but not the volume button. Keep pressing the volume button until the computer recognizes your iPhone.
For iPhone 8 or newer: Press and then release the button for volume up. Next, do the same for the down volume button. Long-press the side button of the phone. Once you see a black screen, long-press the down volume button. Long press these buttons but release the Side button after 5 seconds while holding the volume down button. Follow the on-screen instructions that are shown.
Select Restore and click OK in iTunes
Your iPhone will be restored brand new, as the iPhone error 4013 is fixed.
Final Thoughts on iPhone Error 4013
As the popularity of iOS 17 continues to build, you may encounter issues like the iPhone error 4013. Although several methods exist for resolving an iPhone error 4013, some are naturally better than others. For example, entering DFU mode is challenging and involves a ton of specific steps, while factory resetting could mean losing your data.
It's because of these issues we gravitate toward solutions like Tenorshare's ReiBoot. Download it to repair iPhone errors, downgrade operating system versions, or enter recovery mode.
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Your iPhone is suddenly showing an error 4013? You can’t make calls, send texts, watch videos, play games, or literally do anything with it at all? And you don’t know how to fix it?
Well, no panic. Working as a smartphone engineer, I encounter clients in this situation over 100 times a month. With my rich experience on iPhone repairs, I'll explain to you all the ins and outs of iPhone error 4013, and provide you ten easy fixes — all tested as effective by my clients.
Let’s dive in without further ado.
What is iPhone error 4013?
Error 4013 indicates a communication problem has occurred between your device and your computer. The message can show up when restoring anything from an iPod classic to the latest iPhones, and it basically means that iTunes (or Finder in later versions of macOS) failed to communicate with your device properly.
Of course, there can be a lot of reasons for this. Unplugging your device in the middle of a restore will often result in a 4013 error, as will a bad USB port, a dodgy cable, driver problems, and more. Hence, there's no one place to look, but if you cover a few of the following bases, you can rule out the most common causes for this error.
Method 9: clean up iPhone storage
Our iPhones have a lot more storage than the original models, but sometimes, we still run out of physical space on our devices. When that happens, several functions become unavailable, and apps start acting funny.
These disruptions can even include the "iPhone could not be restored error 4013" issue, meaning you'll need to clean up some storage. Here's how you clean up some storage:
Regardless of how you manage the data stored on your device, keeping some free space available is crucial for your device to function properly. Apple now has iCloud plans up to 12TB, allowing you to keep your data while freeing up space on your device.